£42,000–£52,000 per year

Full-time | 45 hours per week

Ria’s is a neighbourhood pizza and wine bar built around the simple pleasures of deep-pan pizza, natural wine and brilliant hospitality.

We opened our first site in Notting Hill in 2023, followed by Soho in 2025, and we’re looking for an ambitious Assistant Manager to join the management team at Ria’s Soho.

This is a hands-on management role with real ownership. You’ll work closely with the General Manager and Head Chef to run the site, lead and develop the team and ensure we consistently deliver the Ria’s experience - while taking direct responsibility for key areas of the business including stock performance, customer experience, training and team development.

You’ll also work directly with the founders and management across both Ria’s sites, helping us operate as one business and continually improve how we do things.

The Role

As Assistant Manager, you’ll be a key part of the Soho management team and take ownership of both the day-to-day running of the restaurant and longer-term performance of the site.

Service & Customer Experience

You’ll be responsible for ensuring every service delivers the Ria’s standard.

That means:

• Leading busy services confidently and setting the standard on the floor
• Ensuring our Steps of Service are consistently followed across the FOH team
• Maintaining warm, efficient, knowledgeable and proactive hospitality
• Identifying issues during service and taking ownership of resolving them
• Driving consistency across everything from welcomes and product knowledge to check-backs, upselling and how we close the customer experience
• Owning customer feedback and reviews, identifying recurring themes and turning them into improvements
• Handling customer issues and complaints confidently and appropriately

Team Leadership, Training & Development

A big part of this role is building a brilliant, confident and consistent FOH team.