£17–£20 p/h incl. tronc

We’re looking for a confident, calm, and people-focused Supervisor to lead service, support the FOH team, and run smooth shifts in the absence of senior management.

At Ria’s, we’re all about deep-pan pizza, natural wine, and genuine hospitality in neighbourhood spaces that feel like home. We believe in building strong teams, doing things properly, and creating brilliant guest experiences every day.

This is a great role for someone ready to take the next step in their leadership journey — someone who brings good energy, takes initiative, and wants to help shape a great team and culture.

What you’ll do

Lead the floor

• Be a calm, confident presence — especially during busy services
• Confidently run the restaurant when senior managers aren’t in — you’ve got this
• Set the standard for warm, efficient, and proactive service
• Stay calm and supportive under pressure, keeping everyone on track

Support the team

• Lead, motivate and guide the FOH team during shifts
• Coach junior staff on service, product knowledge, and confidence
• Foster a fun, respectful, and high-performing team culture
• Share feedback and suggestions with senior management to help us improve

Deliver great service

• Create personal connections with guests — every visit should feel special
• Support a clean, compliant, and welcoming environment
• Proactively manage service flow and resolve issues before they become problems